We reply within 24 hours, Monday–Saturday.
The fastest way to reach us is email. For order questions, include your order number and the email address you used at checkout — that lets us pull up your order instantly.
Customer support
- Order status, tracking & delivery questions
- Returns, refunds & our 30-day guarantee
- Product questions before you buy
Common questions, answered instantly
- When will my order ship? Within 1–2 business days from our U.S. warehouse — see Shipping & Returns.
- How do returns work? 30 days, full refund — see Shipping & Returns.
- Are older stamps still valid postage? Yes — Forever Stamps never expire. See the FAQ on our homepage.